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It is possible to only modify it. I waited for one hour around the cellular phone to talk to a human. He was helpful, but had to redirect me to another person. I had been then on hold for another hour. They presented me a much better offer, however it wasn't what was supplied online. Those discounts are for new customers. For a faithful customer I must fork out $seventy eight when compared to $sixty for just a new customer, for the service I required.

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Hello there RoHo_ and thanks for your time, our workforce will likely be delighted to take a look at this with you. We'll need more info relating to your account so we'll send you A non-public information Soon, thanks!

The individuals doing this are certainly not resellers. They are scum and con artists. And they must be prosecuted.

Thanks to the reply, Telus Support, however it is finally over. The final rep I spoke to confident me it truly is cancelled and I gained’t be billed any longer.

I far too have already been hoodwinked into signing up with them - cellular, internet and residential safety.  Was explained to my mobile will likely not enhance if I improve (false, which I must have acknowledged superior although the rep kept insisting following inquiring various times).  Household security is simply not needed for me, but the worsted Component of it is usually that it's really not something which is trusted.  My lock that is purported to unlock which has a passcode refuses to work.  The installer arrived back to fix it nevertheless it labored twice after he reset it then not due to the fact.  Then In the event the internet goes out it really is worthless, so far as I can see It truly is offline then.

The TELUS crew acknowledges that our perform spans numerous Territories and Treaty spots and we're grateful for the normal Awareness Keepers and Elders who are with us today, all those who have long gone prior to us and the youth that inspire us.

The scammer named this early morning through the range 17787193836. It absolutely was a girl. She presented me to vary my phones right into a loyalty application that was a way greater deal than what I have now.

This is among the most horrible experience I have experienced with wanting to phone to have clarification on some cost I had been under no circumstances advised about could be on my bill.  If This can be the situation they have falsely advertised to me from the beginning!!  I won't ever register with this particular firm yet again 

Payment impacting adjustments would require a cellphone call but right before undertaking that, Have you ever attempted the payment arrangement Telus internet support possibilities on line?

I suppose I am just outdated, but I try to remember a time when you may simply call a company, speak to a human without having sitting down on maintain for hrs, and truly get customer service. Thanks Telus for a fantastic customer practical experience.

If an automated assistant asks for The rationale of one's connect with, mention "I want to make payment preparations for my mobility Monthly bill".

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Then you start to complain you were promised things not included in the legit item. Because your personal facts was accustomed to include this for your account, How are you going to earn when advised we did not provide you with that. It is going to seem like you Individually subscribed.